Friday, January 5, 2018

Warranty work Part II

We were at the dealership at 9:00 a.m. today as planned.  It was a good and productive day.  They fixed a number of items and those that were not fixed today have been submitted to Keystone as warranty issues and we are now waiting for approval and then for them to order parts.  I suggested scheduling our next visit during spring break when we can go camp on our land and we can leave the Hideout at the dealership.  They expect parts to take 5-8 weeks, so we may or may not be able to get the rest of the items fixed then, but surely some of the other items can be checked off at that time.  They anticipate the remaining repairs to take 2-3 days.  This is good news for us because now we can start booking reservations for the summer!!!  So excited.

Here is the remaining breakdown of needed repairs. 

Exterior
  • WARRANTY/PARTS NEEDED: Siding is bowing or dented in a number of places
  • FIXED: The awning is not closing all the way properly and there are screws on a part of the canopy that are stripped and have fallen out a few times.  
  • RESOLVED: We paid extra to have the the underbelly sealed but they did a poor job of it and we think it needs to be done again.  Related to this the propane line was never attached back to the underbelly when they did said enclosure.  
  • WARRANTY/PARTS NEEDED: Leaking water heater (as mentioned above)
Interior
  • WARRANTY/PARTS NEEDED: Shower stall unsticking / bowing away from the wall
  • WARRANTY/PARTS NEEDED: Shower head leaks significantly when in the closed position
  • WARRANTY/PARTS NEEDED: A couple panels and cabinets need repair
  • FIXED: Molding needs to be fixed
  • WARRANTY/PARTS NEEDED: There is a wall panel in the bathroom that has a bubbling texture -  this has been there since day one and we think we missed it at our walk-through because the lights were not on and it is not easy to see without light.
  • FIXED: There is a wall panel in the bedroom that is bowing and making the tape between two panels separate.
  • FIXED: An area of the ceiling paneling in the bedroom is bowing 
  • WARRANTY/PARTS NEEDED: The kitchen faucet is really squeaky (this same thing happened in the bathroom and resulted in us replacing the fixture).  I think the kitchen faucet is ready to fail.
  • RESOLVED (this is how it is supposed to work - both are on the same breaker): We have an electrical question about the built-in vacuum and the microwave.  I am not sure anything is wrong, we just need someone to explain it to us in the context of our observations that the microwave doesn't work when the vacuum is on and the vacuum resets the microwave.  

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