Today we took the Hideout to the dealership mainly to get two issues resolved, but also to talk to them about the other items on our warranty list. We were asked to arrive at 10:00 a.m. and we were there by 10:05 a.m. The immediate issues were leaking propane and a leaking hot water heater. The leak must have gotten worse because we went through our last tank of propane in 11 days, which seemed too quickly. It turned out the leaking propane was a no brainer - both pigtails were leaking (as Husband has already determined), one worse than the other. They did replace the pig tails.
The water heater leak is very slow, but since we were taking it in we asked them to take a look. After they had the Hideout for a few hours they called and said the anode rod was shot, $20 to replace and $15 for labor. They thought that would fix the leak, but it didn't. It turns out there is a leak from a place where the tank is welded and it is probable that the water heater will need to be replaced. If that happens the new anode rod will be placed in the new water heater and then the brand new rod will serve as our replacement. One thing we did learn is that we need to flush that tank every month. We didn't realize that and we were shown all of the minerals that were in the water heater when it was drained. This probably sped the demise of our previous anode rod.
Though we did walk-through the Hideout with a service dept person to show them all of the other issues they said that they needed another day to...I don't really know...to look at? consider it? appraise? the other warranty issues before they could give us the details on the timeline for repairs. We picked it up at 4:00 p.m. apparently they could not finish looking at all of the issues we raised. What we need to know is how long it will take for parts to come in and then how long to complete these repairs so that we can plan on living elsewhere while it is in the shop. So...we have to take it back on Friday at 9 a.m.
Here is the list of the other issues we have:
- Exterior
- Siding is bowing or dented in a number of places
- The awning is not closing all the way properly and there are screws on a part of the canopy that are stripped and have fallen out a few times.
- We paid extra to have the the underbelly sealed but they did a poor job of it and we think it needs to be done again. Related to this the propane line was never attached back to the underbelly when they did said enclosure.
- Leaking water heater (as mentioned above)
- Interior
- Shower stall unsticking / bowing away from the wall
- Shower head leaks significantly when in the closed position
- A couple panels and cabinets need repair
- Molding needs to be fixed
- There is a wall panel in the bathroom that has a bubbling texture - this has been there since day one and we think we missed it at our walk-through because the lights were not on and it is not easy to see without light.
- There is a wall panel in the bedroom that is bowing and making the tape between two panels separate.
- An area of the ceiling paneling in the bedroom is bowing
- The kitchen faucet is really squeaky (this same thing happened in the bathroom and resulted in us replacing the fixture). I think the kitchen faucet is ready to fail.
- We have an electrical question about the built-in vacuum and the microwave. I am not sure anything is wrong, we just need someone to explain it to us in the context of our observations that the microwave doesn't work when the vacuum is on and the vacuum resets the microwave.
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